I recently moved here from out-of-state and needed to find an Invisalign provider. Dr. Ross had made my little cousin's mouth guards for football and that is how I learned about him. I went to his webpage and there was an instant chat connection to a staff member. I have never seen that before in a dental practice. Within an hour I had a phone call from a staff member and had a new patient appointment set up within a week. When I arrived to my appointment I was so impressed by how professional the office staff were and had a fantastic consultation with Dr. Ross. We worked out a diagnostic plan as well as a financial plan for the remainder of my treatment. I would highly recommend Dr. Ross and his outstanding staff for any orthodontic procedures.